The Evolution of the Customer Experience Journey - 23.03.23, Microsoft Campus, Alan Turing 3 Herzliya

09:30

Welcome to Microsoft | The Evolution

David Albohair, Microsoft GTM Manager

10:00

Customer Experience Journey | One Cloud

Alexander Yurpolsky, Microsoft Tech Specialist

10:20

Customer Experience Journey | Sales and Marketing

Adi Treger, Microsoft Tech Specialist

10:40

Customer Service | The Evolution

Alexander Yurpolsky, Microsoft Tech Specialist

11:00

Brunch

11:30

The digital customer blueprint

Golan Bar Or, Director Digital Solutions PWC

11:45

Panel Discussion: Empower C levels for Success

Moderator: Amir Hakimi , Account Executive

Q&A with Israel Electric Company - Michael Fingerman - Digital Delivery Manager IEC

12:30

Summary of The Evolution of the Customer Journey

David Albohair, Microsoft GTM Manager

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